Introduction
Wise Harbor ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wise-harbor.com and use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Personally identifiable information such as your name, email address, and any other contact or personal information you voluntarily give to us when you register for our services or contact us.
- Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and pages viewed.
- Booking Information: Details about the services you book with us, including your service preferences, dietary requirements, and scheduling information.
How We Use Your Information
We use the information we collect in the following ways:
- To process and manage your bookings and service requests
- To communicate with you about your bookings, inquiries, and our services
- To send you updates about upcoming classes and special offers (with your consent)
- To improve our website and services based on your feedback and usage patterns
- To comply with legal obligations and resolve disputes
Disclosure of Your Information
We may share information we have collected about you in certain situations:
- By Law or to Protect Rights: If we believe the release of information is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Service Providers: We may share your information with third parties that perform services for us, such as payment processing, data analysis, email delivery, and hosting services.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the nature and sensitivity of the data, potential risks, and applicable legal requirements.
Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect, and we cannot guarantee that your information will not be accessed, disclosed, altered, or destroyed.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Object to or restrict processing of your personal information
- Withdraw consent at any time where we rely on consent to process your information
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Wise Harbor
147 Harbour Street, Level 3
Sydney NSW 2000, Australia
Email: [email protected]